Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Marcos ("Company," "we," "us," or "our"), the operator of the website marcospizzagrill.click. This Agreement governs your access to and use of our website, services, online ordering platform, and any related content, features, or functionality offered by Marcos.

By visiting, browsing, creating an account, placing an order, or otherwise interacting with this Website in any manner, you represent and warrant that:

• You are at least 18 years of age, or the age of majority in your jurisdiction;
• You have the legal capacity to enter into a binding contract;
• You are accessing this Website from within the United States or in full compliance with applicable laws of your jurisdiction;
• You will comply with all applicable local, state, and federal laws and regulations in connection with your use of the Website and our services.

If you are using this Website on behalf of a business entity or organization, you represent that you have the authority to bind that entity to these Terms, and references to "you" shall include such entity.

2. Company Information

This Website is owned and operated by:

3. Description of Services

Marcos operates as a food service establishment offering pizza, grill items, and related food and beverage products. Through our Website, we provide the following services:

• Online Menu Browsing: Users may view our current menu offerings, descriptions, pricing, and available customization options.
• Online Ordering: Users may place orders for food and beverages for pickup or delivery, subject to availability and service area limitations.
• Account Creation and Management: Users may create a personal account to store order history, saved preferences, and contact information to facilitate future orders.
• Promotional Information: The Website may feature coupons, special offers, loyalty rewards, and promotional campaigns subject to their own specific terms and conditions.
• Customer Communication: Users may contact our team through the Website for inquiries, feedback, or support-related matters.

We reserve the right to modify, suspend, discontinue, or limit any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of services.

All food products are subject to availability. Menu items, pricing, hours of operation, and service areas are subject to change at our sole discretion. Images displayed on the Website are for illustrative purposes only and may not exactly represent the final product you receive.

4. User Obligations and Prohibited Activities

4.1 User Obligations

As a condition of your use of this Website, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Update your account information as necessary to ensure it remains accurate and complete;
• Use the Website only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws, including but not limited to the Federal Trade Commission Act (FTC Act) and any applicable consumer protection regulations;
• Respect the intellectual property rights of Marcos and third parties.

4.2 Prohibited Activities

You expressly agree NOT to engage in any of the following activities:

• Using the Website for any unlawful, fraudulent, or deceptive purpose;
• Placing fraudulent orders, using stolen payment information, or engaging in any form of payment fraud;
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity;
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website;
• Transmitting any unsolicited commercial communications (spam) through the Website;
• Uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable;
• Introducing any viruses, Trojan horses, worms, or other harmful code to the Website;
• Using automated tools, bots, scrapers, or data mining technologies to collect data from the Website without our express written permission;
• Engaging in any conduct that restricts or inhibits any other user's use or enjoyment of the Website;
• Reverse engineering, decompiling, or disassembling any portion of the Website;
• Attempting to circumvent any security features or technical measures implemented by Marcos;
• Using the Website to conduct or promote any competitive business activity against Marcos.

Violation of any of the above prohibitions may result in the immediate termination of your access to the Website and may expose you to civil and/or criminal liability under applicable federal and state laws.

5. Account Registration and Security

You may be required to create an account to access certain features of the Website, including the online ordering system. When creating an account, you agree to provide truthful and accurate information. You are solely responsible for maintaining the confidentiality of your account username and password.

You agree to accept responsibility for all activities that occur under your account. Marcos shall not be liable for any loss or damage arising from your failure to protect your account credentials. If you suspect any unauthorized access to your account, you must notify us immediately at [email protected].

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion, without notice or liability, including if we believe that user conduct violates these Terms or is harmful to our interests or the interests of other users.

6. Ordering, Payment, and Pricing

6.1 Order Placement

By placing an order through our Website, you are making an offer to purchase food products in accordance with these Terms. All orders are subject to acceptance by Marcos. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, inaccurate pricing, or product unavailability.

Once your order is confirmed, you will receive a confirmation via email or on-screen notification. This confirmation constitutes our acceptance of your order and forms a binding agreement for the sale of the specified products at the stated price.

6.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices displayed at the time of your order placement will be honored for that specific transaction, subject to any applicable taxes, delivery fees, or service charges, which will be disclosed prior to order completion.

We make every effort to ensure the accuracy of pricing information on our Website. However, in the event of a pricing error, we reserve the right to cancel the affected order and notify you of the error. You will have the option to reorder at the correct price or receive a full refund of any amount charged.

6.3 Payment Terms

Payment for all orders must be made at the time of order placement through the accepted payment methods displayed on our Website. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You will notify us promptly of any changes to your payment information.

All payment transactions are processed through secure, third-party payment processors. Marcos does not store full credit card numbers on its servers. By submitting a payment, you authorize Marcos to charge the applicable amount to your designated payment method.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you have an issue with your order — such as receiving incorrect items, missing items, or food that does not meet our quality standards — please contact us at [email protected] within a reasonable timeframe of receiving your order. We will evaluate each situation individually and may offer a replacement, credit, or refund at our sole discretion.

7. Intellectual Property Rights

All content available on or through this Website, including but not limited to text, graphics, logos, icons, photographs, audio clips, digital downloads, data compilations, software, and the overall "look and feel" of the Website (collectively, "Content"), is the exclusive property of Marcos or its content suppliers and is protected under United States intellectual property laws, including copyright, trademark, and trade dress laws.

The Marcos name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Marcos. You may not use these marks without the prior written permission of Marcos. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without the express written permission of Marcos or the third party that owns the applicable trademark.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Website or its Content;
• Any collection and use of product listings, descriptions, or prices;
• Any derivative use of the Website or its Content;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data-gathering and extraction tools.

Any unauthorized use of the Content or Website terminates the permission or license granted by Marcos. If you believe that your intellectual property rights have been infringed upon by content on our Website, please contact us at [email protected].

8. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, MARCOS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE.

Marcos does not warrant that the Website will meet your requirements or that your use of the Website will be uninterrupted, timely, secure, or error-free. Marcos makes no warranty regarding the quality of any products, services, information, or other material purchased or obtained through the Website.

Regarding food allergens: While we make every effort to accurately represent ingredient information, Marcos cannot guarantee that any product is free from allergens. If you have food allergies or dietary restrictions, please contact us directly before placing your order. Marcos shall not be held liable for any allergic reactions or adverse health effects resulting from consumption of our food products.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MARCOS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY ERRORS OR OMISSIONS IN THE WEBSITE'S CONTENT;
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE WEBSITE;
• THE CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;
• ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE WEBSITE;
• ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES.

IN NO EVENT SHALL MARCOS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO MARCOS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Marcos, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or Services;
• Your violation of any applicable law, regulation, or third-party right;
• Any content you submit, post, or transmit through the Website;
• Your negligence, willful misconduct, or fraud;
• Your violation of any third party's intellectual property, privacy, or other rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Marcos. These links are provided for your convenience only. Marcos has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the accuracy or reliability of any information, data, opinions, advice, or statements made on these third-party sites.

Your use of third-party websites is subject to the terms and conditions and privacy policies of those respective websites. We encourage you to review the terms and privacy policies of any third-party websites you visit. Marcos shall not be held liable for any damage or loss caused or alleged to be caused by or in connection with your use of any third-party website or service.

12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by this reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable United States law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable, and the Federal Trade Commission Act (FTC Act) governing unfair or deceptive acts or practices.

By using our Website, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy carefully at marcospizzagrill.click.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Marcos is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding relating to these Terms or your use of the Website shall be brought exclusively in the appropriate federal or state courts located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

These Terms shall also be subject to applicable federal law, including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in or affecting commerce. Nothing in these Terms shall be construed to limit any rights you may have under applicable consumer protection laws that cannot be waived by contract.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Marcos directly and in good faith attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Website or Services. Please contact us at:

• Email: [email protected]
• Website: marcospizzagrill.click

We will make every reasonable effort to resolve your concern within thirty (30) days of receipt of your written notice. If we are unable to resolve the dispute informally within this period, either party may pursue formal dispute resolution as described below.

14.2 Binding Arbitration

To the extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by a recognized arbitration organization in the United States, in accordance with its applicable rules and procedures.

The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act (FAA) and applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitration shall be conducted in English, and any arbitration award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND MARCOS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Marcos agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, as an alternative to arbitration.

15. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use the Website or maintain an account with us. Marcos reserves the right, in its sole discretion, to:

• Terminate or suspend your access to the Website or your account at any time, with or without cause, and with or without notice;
• Remove or disable access to any content or materials that violate these Terms or that Marcos deems inappropriate;
• Restrict your ability to place orders if we detect fraudulent, abusive, or otherwise harmful behavior.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Upon termination of your account or access to the Website for any reason:

• Your license to use the Website shall immediately terminate;
• Any outstanding orders placed prior to termination will be processed in accordance with these Terms;
• Provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution.

16. Changes to Terms

Marcos reserves the right to modify, amend, or update these Terms of Service at any time at our sole discretion. When we make changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on this Website;
• If the changes are material, we may also notify you via email (if you have provided your email address) or by displaying a prominent notice on our Website.

Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the updated Terms, you must stop using the Website and, if applicable, close your account. We encourage you to review these Terms periodically to stay informed of any updates.

No amendment to or modification of these Terms shall be binding unless made in writing and signed by an authorized representative of Marcos or posted to the Website as described above.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from the remaining provisions, and such invalidity, illegality, or unenforceability shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

In such event, the invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely reflects the intent of the original provision, to the extent permitted by applicable law. The failure of Marcos to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by Marcos on the Website, shall constitute the entire agreement between you and Marcos concerning the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and your use thereof.

No waiver by Marcos of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Marcos to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Force Majeure

Marcos shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, acts of war, terrorism, civil unrest, governmental actions, labor disputes, supply chain disruptions, utility failures, or internet or telecommunications outages. In such events, our obligations shall be suspended for the duration of the force majeure event.

20. Electronic Communications

By using this Website, you consent to receiving electronic communications from Marcos. These communications may include notices about your account, order confirmations, promotional offers, and information related to our services. You agree that any notices, agreements, disclosures, or other communications we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

If you wish to opt out of marketing communications, you may do so by following the unsubscribe instructions included in any promotional email or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional communications related to your account or orders.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the following information:

We will make every effort to respond to your inquiry within a reasonable timeframe. For urgent matters related to an active order, please contact us as soon as possible at [email protected].